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Actively looking·37 yrs old10 yrs exp
Pearl Rombano
Philippines37 years old·Actively looking for jobs
SeasonedSenior TalentProfessionalSenior TalentLeadership ExperienceClient-Facing ExpertVerified CVAvailable NowIdentity Confirmed
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
pea•••••••••••••••@•••••.com
Profile Created
May 12, 2026
Earliest Availability
Immediate
Current Location
Pasig City, Metro Manila, Philippines
English Level
Professional
About Pearl
Results-driven professional with over 10 years of experience in relationship management, credit analysis, collections, and project management. Proven ability to lead teams, optimize operational processes, and deliver exceptional client service. Skilled in managing stakeholder relationships, meeting KPIs, and driving continuous improvement in dynamic environments.
Skills
Relationship ManagementProject ManagementTeam Leadership and MentoringCredit Analysis and Risk AssessmentCollections and Customer ServiceAdministrative Support and ReportingProcess ImprovementStakeholder CommunicationTime Management and MultitaskingAdaptability in Fast-Paced EnvironmentsMicrosoft OfficeGoogle WorkspaceComputer Proficiency
Experience
- As a Service Delivery / Project Manager, I have consistently managed service delivery operations and ensured client requirements are met, coordinating with internal and external stakeholders to enhance workflow efficiency.
- I have a strong track record in monitoring KPIs, implementing process improvements, and leading administrative functions to support business operations.
- Previously, as a Team Lead - Collections, I supervised and mentored teams to achieve collection targets, handled escalations, and improved team productivity.
- My experience also includes roles as a Subject Matter Expert in Credit Analysis and Sales, where I provided expert support, assisted in training, and ensured high-quality customer service.
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