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Actively looking·29 yrs old9 yrs exp
RHENE ANGELICA GOMEZ
Philippines29 years old·Actively looking for jobs
SeasonedSenior TalentProfessionalVoice introSenior TalentClient-Facing ExpertMulti-Industry BackgroundVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$10 – $18 / hr
Full-time
Voice introduction
Hear RHENE in their own voice · 60s
Evaluate English fluency, tone, and confidence before interviewing.
0:001:00
Phone Number
Available after invite
Email Address
gom••••••••••••••••@•••••.com
Profile Created
Jun 1, 2026
Earliest Availability
Immediate
Current Location
Taguig, PH
English Level
Professional
About RHENE
Results-driven Virtual Assistant and Customer Support Professional with over 9 years of experience providing comprehensive support across fintech, telecom, and accounting industries. Proven ability to manage complex inquiries, troubleshoot technical issues, and streamline administrative tasks. Eager to leverage strong problem-solving and communication skills to enhance business operations and customer satisfaction.
Skills
QuickBooks OnlineQuickBooks DesktopMS OfficeGoogle WorkspaceCRM toolsCalendar managementInbox organizationBookkeepingRemote client coordinationCustomer ServiceTechnical SupportTeam LeadershipCommunicationProblem-SolvingAdministrative & Organizational Skills
Experience
- As a Customer Service and Technical Support Lead at Concentrix from 2018 to 2026, I specialized in QuickBooks Online and Desktop support, handling accounts receivable, payable, and payroll.
- I also supervised a diverse client base, including business owners, bookkeepers, and CPAs, ensuring daily operations, coaching, and escalated issues were managed effectively.
- Previously, at Teleperformance (2015-2017), I provided crucial telecommunication support, assisting customers with billing inquiries, payment plans, and ensuring accuracy and transparency in transactions.
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