Jennalyn Reyes

About Jennalyn

Client-focused data, administrative, and technical support professional with over six years of experience supporting local and international clients through data entry, research, application support, business operations, and remote administrative work. Experienced in working with international markets, including US, European, and UK-based business environments, with a strong understanding of remote collaboration, time-sensitive workflows, data accuracy, confidentiality, and SLA-driven support. I bring a highly organised and adaptable approach to client support, combining attention to detail with technical problem-solving, clear communication, and the ability to manage multiple systems and priorities independently in a remote setting.

Skills

Experience

• Recent experience includes data research, lead generation, data entry, and application support, supported by proficiency in Microsoft Office, Excel, Google Workspace, SQL, UNIX/Linux, Windows scripting, Power BI, GoHighLevel (CRM), and online research platforms.
• My technical background includes Level 2 application and production support, incident investigation, database validation, system monitoring, process documentation, and troubleshooting integrated enterprise applications, while my business experience strengthened my skills in inventory, sales, content, and operational management.
• I am comfortable working across different systems, learning new tools quickly, handling high-volume and detail-sensitive tasks, and working flexible schedules or shifting hours to support clients and international teams.