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Actively looking·56 yrs old10 yrs exp
Rosendo Martinez Marte
Philippines56 years old·Actively looking for jobs
SeasonedSenior TalentProfessionalSenior TalentLeadership ExperienceStrong EnglishVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$4 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
don••••••••@•••••.com
Profile Created
May 16, 2026
Earliest Availability
Immediate
Current Location
Quezon City, Philippines
English Level
Professional
About Rosendo
Experienced BPO professional with 8 years of expertise in customer service, training, and quality-focused operations. Proven ability to lead teams in fast-paced environments, driving process adherence and performance. Seeking to leverage strong remote work and data-related skills to contribute to a dynamic organization.
Skills
Customer SupportEscalation HandlingTraining SupportGoogle SheetsData AnnotationRemote WorkQuality Assurance AwarenessCommunication SkillsCoaching SupportProcess ImprovementKPI-Driven OperationsMultitaskingEmail and Chat Support
Experience
- As a Learning Experience Leader at TaskUs, Rosendo is responsible for developing and delivering training initiatives for customer-facing teams in a high-performance BPO setting.
- They focus on enhancing agent performance, operational readiness, and quality standards through coaching and process improvement.
- Previously, Rosendo excelled as a Customer Support Representative for a global ridesharing platform, delivering exceptional service, resolving complex issues, and maintaining high customer satisfaction in a fast-paced environment.
- Their experience also includes data annotation and remote platform work, demonstrating adaptability and a commitment to quality.
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