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Actively looking·27 yrs old6 yrs exp
Rolalvero
Philippines27 years old·Actively looking for jobs
Verified TalentProfessionalSenior TalentClient-Facing ExpertLeadership ExperienceVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$7 – $10 / hr
Full-time
Phone Number
Available after invite
Email Address
rol••••••@•••••.com
Profile Created
May 15, 2026
Earliest Availability
Immediate
Current Location
Davao City
English Level
Professional
About Rolalvero
A highly experienced customer service and team leadership professional with over six years of expertise in supporting global companies and remote setups. Proven success in enhancing customer satisfaction and driving operational growth through effective team coaching and exceptional support.
Skills
Multichannel SupportEscalation HandlingWorkflow OptimizationCoachingCustomer ServiceCRMSalesforceZendeskVoice SupportChat SupportEmail SupportConflict ResolutionDe-escalation
Experience
- Currently serving as a General Virtual Assistant since January 2024, I bring over six years of comprehensive experience in customer service and team leadership.
- My background includes roles such as Customer Service Agent across various platforms like Amazon (VAX) and Concentrix, where I honed skills in voice, chat, and email support.
- I have also held positions as Team Manager and Subject Matter Expert, demonstrating my ability to lead teams, resolve complex issues, and optimize workflows.
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