Back to talent search
Actively looking·30 yrs old7 yrs exp
Melvie M. Piezas
Philippines30 years old·Actively looking for jobs
Verified TalentProfessional
Expected rate
$5 – $10 / hr
Full-time
Phone Number
Available after invite
Email Address
mel••••••••••••••@•••••.com
Profile Created
Jun 17, 2026
Earliest Availability
Immediate
Current Location
Tagbilaran, Bohol
English Level
Professional
About Melvie
Detail-oriented Virtual Assistant with over 7 years of experience in non-voice customer support and social media moderation. Proven ability to manage high-volume customer interactions, moderate online communities, and process healthcare documentation with accuracy and efficiency. Possesses strong written communication skills and the ability to multitask effectively in remote environments.
Skills
Chat & Email Customer SupportSocial Media ModerationCommunity ManagementHealthcare DocumentationUnderwriting SupportInbox & Administrative ManagementData Entry & AccuracyCRM Tools (Salesforce)Time ManagementMultitasking
Experience
- Currently serving as a Healthcare Underwriter at EXL Philippines, reviewing and processing healthcare/insurance applications with high accuracy and ensuring compliance with company policies.
- Previously excelled as a Social Media Moderator at Wipro, monitoring user-generated content and enforcing community guidelines.
- Also gained extensive experience as a Customer Service Representative in both non-voice and e-commerce roles at Ibex Philippines and Task-Us, consistently resolving inquiries, maintaining high customer satisfaction, and documenting interactions using CRM tools like Salesforce.
Other profiles you might like
Hot profiles · Healthcare Underwriter
Hand-picked Filipino VAs ready to start — same skill set, similar rates.
Voice
LEA ANDREA CANI
Imus City, Cavite, Philippines
Customer Service Specialist | 15+ Years Experience in Global E-commerce & BPO Support
Google WorkspaceMicrosoft Office
$7 – $10 / hrView →
VoiceJoan Agulto
Quirino Province
Virtual Assistant
Quickbooks
$15 – $20 / hrView →
VoiceHilda Mae Mojica
Quezon City, Philippines
Executive Virtual Assistant | HR and Operations Support | Recruitment, Payroll, and Remote Workflow Specialist
Executive Virtual AssistanceHR and Recruitment Support
$8 – $18 / hrView →
Bangcaya, Cristina Zobelle T.
General Santos City, Philippines
Customer Service Professional | Gaming Assistant & Service Crew Experience
CommunicationMultitasking
$4 – $8 / hrView →
Rodyson - Asis
Las Pinas
Customer Service Representative | Experienced in Voice Support and Education
CommunicationTeam Player
$4 – $8 / hrView →
Trisha Mae A. Unlayao
General Mariano Alvarez, Cavite
Social Media Manager | Administrative Assistant with Expertise in Content Creation and E-commerce Operations
Social Media ManagementAdministrative Support
$4 – $6 / hrView →
Leslie Ann Luna
Philippines
Filipino virtual assistant
Virtual assistance
$4 – $10 / hrView →
JOHN REY D.M. DE JESUS, RCE
Cabanatuan City, Nueva Ecija
Registered Civil Engineer | Construction Supervision & Project Management
Construction SupervisionSite Inspection and Monitoring
$4 – $10 / hrView →