Back to talent search
Actively looking·37 yrs old13 yrs exp
LAUREEN VILLANUEVA
Philippines37 years old·Actively looking for jobs
SeasonedSenior TalentProfessional
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
lau•••••••••••••••••@•••••.com
Profile Created
May 26, 2026
Earliest Availability
Immediate
Current Location
Philippines
English Level
Professional
About LAUREEN
Highly experienced Customer Support Specialist with over 10 years of expertise in delivering exceptional customer service across various channels. Proven ability to resolve complex issues, manage high volumes of inquiries, and build strong customer relationships. Adept at multitasking in fast-paced environments and committed to providing empathetic, solution-focused support.
Skills
Customer ServiceClient RelationsPhone SupportEmail SupportLive Chat SupportOrder TrackingShipment ResolutionReturns ProcessingReplacement ProcessingTicket ManagementInbox ManagementConflict ResolutionProblem SolvingRemote SupportEnglish CommunicationCRMDocumentation ManagementMultitaskingTime ManagementProcess ImprovementTeam CollaborationSalesforceZoho CRMZendeskShopifyGoogle WorkspaceMicrosoft OfficeNotionZoomRingCentralDialpad
Experience
- Customer Support Specialist with 10+ years of experience in remote customer service roles.
- Most recently served as a Customer Service Officer & Documentation Specialist at Belmonte Bikes Ltd., providing professional support via email and phone, processing documentation, and managing digital records.
- Previously held roles as a Customer Support Specialist at Findigs Inc.
- and a Record Support Specialist at Peak Outsourcing Inc., focusing on inquiry resolution, compliance, and efficient record management.
- Began career as a Customer Service Representative at Qualfon Philippines Inc., handling multi-channel support for U.S.
- customers.
Other profiles you might like
Hot profiles · Customer Support Specialist
Hand-picked Filipino VAs ready to start — same skill set, similar rates.
Reneil Cabilogan
Malabon City, Philippines
Virtual Assistant | Email & Customer Support Specialist | AI-Powered VA | Remote-Ready | Helping Businesses Stay Organized & Efficient
Email ManagementCalendar
$6 – $15 / hrView →
Voice
MARIE LAURENCE GALAURA
Cebu City, Cebu
Customer Support Specialist | Experience in E-commerce, and Healthcare
MS WordExcel
$6 – $18 / hrView →
Voice
MA. SONEELA E. PEDRANO
Cebu City, Cebu
Detail-Oriented Customer Support Specialist | 5+ Years Experience in Billing, Accounts Receivable, and Quality Assurance
Customer Support (EmailLive Chat
$6 – $15 / hrView →
Voice
Dexter Carillo
Purok 4 Brgy. Labuo President Roxas North cotabato
Virtual Assistant | Cold Calling & Customer Support Specialist
Cold callingCustomer support
$5 – $6 / hrView →
Voice
Wilson Castillanes Gonzales
San Fernando, Cebu Philippines
Executive VA for sales and support teams
Cold callingGoogle Workspace
$800 – $4000 / moView →
Voice
Jade Dadulla
Angono, Rizal Philippines 1930
Virtual Assistant | Healthcare, Insurance Verification & Legal Records Specialist, HIPAA certified
Legal & Compliance HIPAA Compliance • Confidentiality & Data Security • Records Verification • Regulatory Adherence • Audit Readiness
$6 – $12 / hrView →
Voice
Andrei John Roque Sunglao
Pampanga, Philippines
EXPERIENCED ADMIN & EXECUTIVE VA, SOCIAL MEDIA MANAGER, TREND RESEARCHER, LEAD GENERATION
Email ManagementCalendar Scheduling
$6 – $12 / hrView →
Juvan Labor Elmanda
Davao City, Philippines
Executive & General Virtual Assistant | Customer Support | Lead Generation | Appointment Setting| CRM
Virtual AssistanceExecutive Assistance
$5 – $10 / hrView →