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Actively looking·29 yrs old6 yrs exp
Kristine Siaton
Philippines29 years old·Actively looking for jobs
Senior TalentProfessionalMid-Level TalentStrong EnglishLeadership ExperienceVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
tin••••••••••••@•••••.com
Profile Created
May 22, 2026
Earliest Availability
Immediate
Current Location
Davao City
English Level
Professional
About Kristine
Customer Support professional with over 6 years of experience in high-volume remote operations. Proven expertise in managing Data Accuracy and Record Management while leveraging Internet Proficiency to resolve complex user inquiries. Committed to enhancing customer experience through effective use of Remote Collaboration Tools and Administrative Support.
Skills
Internet ProficiencyComputer LiteracyHardware SupportSoftware SupportConnectivity TroubleshootingData AccuracyRecord ManagementData EntryAdministrative SupportWorkflow CoordinationCRM SystemsProcess ImprovementCustomer SupportRemote Collaboration ToolsRemote OperationsTeam LeadershipMentoringKPI ManagementTNPSGSRSales
Experience
- As a POC / Team Leader at VXI Global Holdings, Kristine supervised a team of customer service associates, ensuring KPI compliance and maintaining data accuracy across internal systems.
- She also acted as the Escalation Point of Contact, resolving user inquiries and improving team productivity by 12% through enhanced Record Management and Remote Collaboration.
- Previously, as a Subject Matter Expert, Kristine trained new hires on computer literacy and internet proficiency, reducing onboarding time by 15% and documenting platform issues to cut repeat complaints by 10%.
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