Back to talent search
Actively looking·27 yrs old5 yrs exp
JENNICA FAYE TABANGIN
Philippines27 years old·Actively looking for jobs
Verified TalentProfessionalMid-Level TalentClient-Facing ExpertAdmin & OperationsVerified CVAvailable NowIdentity Confirmed
Expected rate
$7 – $9 / hr
Full-time
Phone Number
Available after invite
Email Address
jen•••••••••••@•••••.com
Profile Created
May 29, 2026
Earliest Availability
Immediate
Current Location
Cainta, Rizal
English Level
Professional
About JENNICA
Dedicated and results-oriented professional with a strong background in organizational leadership, strategic planning, and process optimization. Seeking to leverage expertise to drive operational excellence, foster team growth, and deliver measurable results through effective communication and data-driven decision-making.
Skills
Team LeadershipCoachingTravel Account OperationsCustomer ServiceEscalation HandlingKPI & Performance ManagementQuality AssuranceComplianceWorkforce Management CoordinationProcess ImprovementClient CommunicationReportingGDS Systems (AmadeusSabre)CRM Tools (SalesforceVoyager)Microsoft Office (ExcelWordPowerPoint)VoIP (AvayaGWD)
Experience
- As an Operations & Customer Support Lead, I have a proven track record of managing teams of 10-15 individuals, enhancing customer satisfaction (CSAT), and optimizing processes through data-driven decision-making.
- My experience includes driving KPI performance, improving team leadership, and overseeing end-to-end operations with a focus on efficiency, quality, and client success.
- I am proficient in GDS Systems (Amadeus, Sabre), CRM Tools (Salesforce, Voyager), Microsoft Office Suite, and VoIP communication platforms.
Other profiles you might like
Hot profiles · Operations & Customer Support Lead
Hand-picked Filipino VAs ready to start — same skill set, similar rates.
Voice
Wilson Castillanes Gonzales
San Fernando, Cebu Philippines
Executive VA for sales and support teams
Cold callingGoogle Workspace
$800 – $4000 / moView →
VoiceJade Dadulla
Angono, Rizal Philippines 1930
Virtual Assistant | Healthcare, Insurance Verification & Legal Records Specialist, HIPAA certified
Legal & Compliance HIPAA Compliance • Confidentiality & Data Security • Records Verification • Regulatory Adherence • Audit Readiness
$6 – $12 / hrView →
VoiceAndrei John Roque Sunglao
Pampanga, Philippines
EXPERIENCED ADMIN & EXECUTIVE VA, SOCIAL MEDIA MANAGER, TREND RESEARCHER, LEAD GENERATION
Email ManagementCalendar Scheduling
$6 – $12 / hrView →
Juvan Labor Elmanda
Davao City, Philippines
Executive & General Virtual Assistant | Customer Support | Lead Generation | Appointment Setting| CRM
Virtual AssistanceExecutive Assistance
$5 – $10 / hrView →
Bianca Joyce Chavez
Lipa City
Senior Customer Support | VA | AI Data Annotator
Virtual assistance
$10 – $20 / hrView →
Hannah Biñas
Marikina City, Philippines
N/A
Virtual assistance
$4 – $8 / hrView →
Bhrix Villanueva
Laguna, Philippines
Admin
AI Assistant
$5 – $12 / hrView →
John Mark Rian Salvador
San Vicente, Laur, Nueva Ecija, Philippines
Video Editor | Content Creator | Photographer | Social Media Content
ai promptCanva
$4 – $8 / hrView →