Back to talent search
Actively looking·26 yrs old5 yrs exp
JENELOU BANCALE
Philippines26 years old·Actively looking for jobs
Senior TalentProfessionalMid-Level TalentClient-Facing ExpertStrong EnglishVerified CVAvailable NowIdentity Confirmed
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
jen••••••••@•••••.com
Profile Created
May 19, 2026
Earliest Availability
Immediate
Current Location
Cebu City, Philippines
English Level
Professional
About JENELOU
Customer Service and Sales Professional with over 4 years of experience in high-volume BPO environments, adept at supporting global clients. Proven ability in inbound sales, technical support, and customer experience management, consistently recognized for meeting KPIs through empathetic and solution-focused service. Seeking international opportunities for long-term career growth.
Skills
Customer ServiceClient SupportInbound SalesLead ConversionTechnical SupportTroubleshootingCRMCase DocumentationConflict ResolutionDe-escalationSales NegotiationUpsellingQuality AssuranceCross-Cultural Communication
Experience
- As a Customer Service Representative at YouTrip, I handled customer inquiries via chat, email, and phone, resolving account, transaction, and card-related issues.
- Previously, as an Inbound Sales Representative at Boundless | RapiVisa, I managed high-volume inbound leads and conducted consultative sales.
- My experience also includes technical support and sales processes at ResultsCX, and providing end-to-end support for global clients at Cognizant Technology Solutions.
Other profiles you might like
Hot profiles · Customer Service Representative
Hand-picked Filipino VAs ready to start — same skill set, similar rates.
JAMES ROE CADIZ
Lanao del Norte, Philippines
Customer Service Representative | Technical Support Specialist
Customer Service ExcellenceEffective Communication
$4 – $10 / hrView →
Voice
MARIE LAURENCE GALAURA
Cebu City, Cebu
Customer Support Specialist | Experience in E-commerce, and Healthcare
MS WordExcel
$6 – $18 / hrView →
Voice
Pearl Angelie Emia
Cebu, Philippines
Senior Customer Service Representative | 7+ Years Experience | Chat, Email & Voice Support | Remote-Ready
Virtual & Administrative SupportCustomer Support Management
$8 – $18 / hrView →
Voice
Pedgie Balaguer
Olongapo City Zambales
Executive VA for medical billing and tech support
Inboundoutbound
$12 – $20 / hrView →
LILIBETH REGNER
Ormoc City, Leyte, Philippines
Executive Assistant IV | 5+ Years Government Administrative Support
Executive & Administrative SupportCalendar & Schedule Management
$4 – $10 / hrView →
ANTONIO JR III CAMPO OJO
Tanza Cavite, Philippines
Administrative Assistant | 3+ Years Experience in Administrative Support and Operations
Administrative SupportData Entry
$6 – $12 / hrView →
JOSHUA BUENDIA
Albay, Philippines
Aspiring Administrative Assistant | Project Leader | Dean's Lister
Administrative SupportClerical Skills
$4 – $8 / hrView →
Verdel Jain
Negros Occidental, Philippines
General Administrative and Customer Service Support | 2+ Years Experience
Administrative SupportExecutive Support
$6 – $12 / hrView →