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Actively looking·44 yrs old8 yrs exp
Catherine C. Diaz
Philippines44 years old·Actively looking for jobs
SeasonedSenior TalentProfessionalMid-Level TalentClient-Facing ExpertMulti-Industry BackgroundVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$10 – $20 / hr
Full-time
Phone Number
Available after invite
Email Address
cat••••••••@•••••.com
Profile Created
May 7, 2026
Earliest Availability
Immediate
Current Location
Cebu City, Philippines
English Level
Professional
About Catherine
Highly motivated and results-oriented professional with over eight years of progressive experience in operations management and customer service. Proven ability to drive efficiency, enhance customer satisfaction, and contribute to organizational growth through strategic planning and process improvements. Seeking to leverage extensive skills in team leadership, sales support, and operational excellence to achieve impactful results.
Skills
Leadership & Team ManagementCustomer ServiceConflict ResolutionProblem-SolvingTime ManagementFinancial & Budgeting SkillsFood Safety & ComplianceCommunicationPOS SystemsInventory ManagementStaff TrainingSales SupportOperations ManagementQuality ControlSchedulingFloor SupervisionCustomer Relationship ManagementUpsellingCross-functional Collaboration
Experience
- Catherine has a strong background in operations management and customer support, with over 8 years of experience.
- In her most recent role as a Business Support Specialist at IQOR Philippines, she served as a key point of contact for medium-sized businesses, ensuring high levels of customer satisfaction and providing technical support for telecommunications products.
- Previously, she managed daily restaurant operations at SAVVY GROUP LLC, focusing on quality, cleanliness, and customer service, and also held a management role at MALAB TRADING, overseeing daily restaurant operations and ensuring food quality and safety standards.
- Her experience also includes customer service roles at MOODS QATAR LLC and DELL, where she excelled in resolving customer issues and providing product support.
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