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Actively looking·35 yrs old7 yrs exp
Tres Rendon
Philippines35 years old·Actively looking for jobs
Senior TalentProfessional
Expected rate
$5 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
ren•••••••@•••••.com
Profile Created
Jun 10, 2026
Earliest Availability
Immediate
Current Location
Calamba City, Laguna, Philippines
English Level
Professional
About Tres
Highly experienced and dedicated professional with a strong background in technical support, customer service, and e-commerce operations. Proven ability to excel under pressure, multitask efficiently, and collaborate effectively within teams to deliver exceptional customer satisfaction. Committed to driving quality results and contributing to organizational success across diverse roles.
Skills
ShopifyZendeskDouke ChatAdlumin PlatformJiraReblix Shoreline POS SystemServiceNowIBM ISMAirWatchClearPassCitrixAmazon AWSBigCommerceBlackPipeline/Pipe-driveVerintDial PadTechnical SupportTroubleshootingCybersecurity SupportPOS Systems & Peripheral TroubleshootingNetwork Issue DiagnosisUser Account ManagementIncident LoggingCategorization & PrioritizationTicket Management & EscalationBug & Integration Issue ResolutionClear & Effective User CommunicationCollaboration via Calls & JiraDocumentation & Issue Tracking
Experience
- Most recently served as a Customer Service/Chat Support specialist for TYMO BEAUTY, managing inquiries via Meta Business Suite and providing support for order management, tracking, and updates.
- Previously, as a Tier 1 Support Engineer in Cyber Security at MICROSOURCING, I was responsible for prioritizing and resolving customer support tickets, managing user accounts, and troubleshooting issues.
- My experience also includes extensive work with CONCENTRIX, where I provided technical support for IT service desk operations and specialized in retail sales/customer service, focusing on driving sales revenue and enhancing customer satisfaction.
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