Back to talent search
Actively looking·31 yrs old6 yrs exp
SARAH MAE AVENTURADO
Philippines31 years old·Actively looking for jobs
Senior TalentProfessionalClient-Facing ExpertLeadership ExperienceStrong EnglishVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$3 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
sar•••••••••••••••@•••••.com
Profile Created
Apr 24, 2026
Earliest Availability
Immediate
Current Location
Mandaue, Central Visayas, Philippines
English Level
Professional
About SARAH
Motivated and results-driven Customer Service professional with over 3 years of BPO experience. Proven ability to thrive under pressure, lead teams, and deliver exceptional customer support. Skilled in communication, data management, and operations, with a background in education that enhances relationship-building.
Skills
Multi-channel SupportVoiceLive Chat & EmailNetSuiteSalesforce CRMMicrosoft ExcelCanvaConflict ResolutionEscalation HandlingTeam LeadershipPerformance CoachingCustomer ExperienceProblem SolvingOperations ManagementStrong CommunicationInterpersonal Skills
Experience
- Currently a Customer Service Specialist, managing multi-channel support across voice, live chat, and email.
- Awarded Top Performer for outstanding service delivery, consistently maintaining high customer satisfaction and first-call resolution rates.
- Previously served as an Operations Supervisor, overseeing a team of outbound customer service agents, monitoring KPIs, and ensuring individual and team productivity.
- Utilized Salesforce CRM to track team performance, manage customer data, and generate reports, contributing to improved quality standards.
Other profiles you might like
Hot profiles · Customer Service Specialist
Hand-picked Filipino VAs ready to start — same skill set, similar rates.
Voice
Analeya Pangcatan
Margosatubig Zamboanga delsur
Freelance Virtual Assistant & Translator” - “Customer Service Specialist | 5+ Years Experience” - “Multilingual Tutor – French, English, Tagalog”
Virtual assistant
$10 – $18 / hrView →
VoiceJay-R Ac Cuilan
Sta. Mesa, Manila, Philippines
Virtual Assistant | Social Media & Customer Service Specialist | Data Entry
Social Media ManagementCustomer Service
$4 – $8 / hrView →
VoiceEddie Canoy
Bulacan Philippines
Sales & Executive Customer Service Specialist
Executive Customer Service Sales & Lead Generation Appointment Setting Client Relationship Management CRM Management Administrative Support Email & Chat Support Calendar & Schedule Management Conflict Resolution Customer Retention Communication Skills Problem Solving Data Entry & Reporting Remote Team Collaboration Multitasking & Organization
$10 – $15 / hrView →
VoiceJuvan Labor Elmanda
Davao City, Philippines
Customer Service Specialist / General Virtual Assistant
Customer Service / Client Support / Cold Calling / Technical Support / Admin Task / Administrative Assistant / Virtual Assistant / Email Management / Inbound Calls / Outbound Calls / CRM Updates / Canva / Salesforce / Multitasking / Time Management / Sales Support / Stripe / Slack / Notion / Amazon Connect / Avaya / Retail Ordering / Microsoft Tools / Google Workspace
$3 – $7 / hrView →
VoiceMA. SONEELA E. PEDRANO
Cebu City, Cebu
Detail-Oriented Customer Support Specialist | 5+ Years Experience in Billing, Accounts Receivable, and Quality Assurance
Customer Support (EmailLive Chat
$6 – $15 / hrView →
VoiceJohn Ivor Revelo
Iligan City, Philippines
E-commerce Growth & Operations Manager | Amazon, Shopify, Walmart, eBay | SEO, Listing Optimization & Graphic Design | Account Management | Supply Chain | Team Leadership
Amazon FBAAmazon FBM
$10 – $18 / hrView →
VoiceJAYSON DANGCA SIMON
Pampanga, Philippines
Operations & Administrative Virtual Assistant | 10+ Years Experience in Team Coordination & Process Improvement
Calendar ManagementEmail Management
$8 – $17 / hrView →
VoiceGINALYN C. CATUGAS
Philippines
Customer Service Leader | Certified Subject Matter Expert | 10+ Years Experience in Client Support & Team Management
Customer ServiceTechnical Support
$10 – $18 / hrView →