Jhershey Mae Yabo

About Jhershey

Motivated and adaptable professional with experience in customer service, travel arrangements, and fraud analysis. Eager to leverage strong analytical and decision-making skills in a progressive organization that values teamwork and continuous learning.

Skills

Experience

• As a Customer Service Representative at Sykes, I provided essential banking services including savings and checking accounts, ATM services, and credit assistance.
• Previously, as a Travel Agent at Teleperformance, I managed all aspects of client travel, from booking transportation and accommodations to tailoring itineraries and handling travel insurance.
• My experience also includes serving as a Fraud Analyst at Takseveryday, where I monitored transactions, identified suspicious activities, and investigated potential fraud using data analysis tools and risk models.