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Actively looking·32 yrs old
Dohn Rose Abad
Philippines32 years old·Actively looking for jobs
Verified TalentProfessionalSenior TalentStrong EnglishTech-SavvyVerified CVAvailable NowIdentity Confirmed
Expected rate
$5 – $10 / hr
Full-time
Phone Number
Available after invite
Email Address
doh•••••••••@•••••.com
Profile Created
May 3, 2026
Earliest Availability
Immediate
Current Location
Cebu City, Philippines
English Level
Professional
About Dohn
Highly experienced Customer Support Specialist with over a decade of expertise in technical support and client relations. Proven ability to manage complex issues, provide effective resolutions, and enhance customer satisfaction through various communication channels. Seeking to leverage technical and professional skills to contribute to organizational growth.
Skills
Microsoft OfficeGoogle WorkspaceChrome ExtensionsClient SupportPersonal ConsultingComputer SkillsAPIsContent Management SystemDomain Name System PointingDNS ForwardingEmail Client Set upWordPress EditingTroubleshootingSalesCustomer RetentionPHPWeb HostingInbound/Outbound SupportEmail SupportChat SupportCalendar ManagementEmail SortingReal Estate Listing Agreement Contract
Experience
- As a Customer Support Specialist at Multitude Global Services Corp., Dohn Rose Abad manages customer support and resolves complex issues for digital financial services via chat and email, including case escalations.
- Previously, as a Technical Support Representative at IONOS Philippines, Inc.
- for over 10 years, Dohn provided technical support, processed website data and email migrations, troubleshooted client issues related to domains, email marketing, and SSL encryption, and handled online marketing tasks including SEO and website errors on platforms like WordPress.
- Dohn also possesses experience in inbound/outbound calls, email, and chat support, demonstrating a comprehensive skill set in customer service and technical problem-solving.
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