About the Role
Requirements
- Proven website building experience
- Canva and social media content creation
- Facebook, Instagram and Google Business Profile management
- Basic photo and video editing skills
- Exceptional written and spoken English
- Clear, natural and professional phone communication suitable for Australian customers
- Confident with cold calling, lead generation and business-to-business sales
- Comfortable speaking with property managers, facility managers, businesses and customers
- Able to handle objections, follow up leads and build relationships over the phone
- Able to create polished customer reports, documents and marketing material
- Highly organised, proactive and able to work autonomously
- Strong initiative and problem-solving ability
- Comfortable using AI tools to improve speed and quality of work
- Australian business or trades industry experience preferred
- Xero experience is beneficial but not initially essential
About Prestt Plumbing Group
Prestt Plumbing is a growing Melbourne plumbing and drainage business looking for a proactive Filipino VA to take ownership of our digital presence and business admin. The first priority will be building our website from scratch with our input, then managing our Google Business Profile, social media accounts and ongoing content. The role will also include creating professional customer reports/documents, email management, customer follow-ups and general admin. We want someone resourceful and autonomous who can take basic information, photos and direction from us and turn it into finished, professional work without needing constant supervision.